Showing posts with label Airline Recruitment. Show all posts
Showing posts with label Airline Recruitment. Show all posts

Tuesday, January 9, 2018

Qatar Airways Recruiting for Reservations & Ticketing Supervisor, Tuesday 9, January 2018

Qatar Airways – Welcome to a world where ambitions fly high, From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.


RESERVATIONS & TICKETING SUPERVISOR


Ref No: QR16492

Job Function: Commercial


ABOUT YOUR JOB

In this role, you will plan, supervise and support the reservation and ticketing agents in order to achieve optimal customer satisfaction and surpass the annual revenue targets.

You will also encourage teamwork, consistency of service and proper coordination.


Specific accountabilities include:

Supervise and motivate staff and ensure quality of work meets the Airline standard

Prepare staff roster to ensure proper distribution of manpower on weekly optimum utilization

Support the staff and customers to resolve difficult issues and problems pertaining to reservations and ticketing, on a daily basis

Handling customer requirements and cases professionally

Handle Group and Travel Agency inquiries

Dealing with all mishandled passengers, NORECs, and DNBs as required each day

Briefing staff on a day to day basis and keeping them updated with relevant changes in the industry and for QR products and services


REQUIREMENTS 

About You:

To be successful in this role, you will need a relevant Vocational, Tertiary or Trade qualification combined with a minimum of 4 years of job-related experience within the airline, travel or hospitality sectors.

A  minimum of 4 years’ experience supervising staff is required and you will need to have completed a recognized IATA or Airline Advanced Passenger Tariff and Pricing Course and have a thorough knowledge in Pricing and Fares.

Ideally, you will have detailed knowledge of a Computer Reservation System (eg. Amadeus) and be fluent in both English and Arabic languages (written and spoken).


Remuneration

We offer competitive compensation and benefit packages.


TO APPLY

You will be required to attach the following:


Resume / CV

Copy of Highest Educational Certificate

Copy of Passport

NOC (Qatar Airways Group Employees Only)


CLICK HERE TO APPLY


DUE DATE: 17 January, 2018




Jobs in Nigeria



Qatar Airways Recruiting for Reservations & Ticketing Supervisor, Tuesday 9, January 2018

Thursday, January 4, 2018

Qatar Airways Ongoing Recruitment - Apply Now!


Qatar Airways – Welcome to a world where ambitions fly high, From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.
We take pride in our people- a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.


We are recruiting to fill the vacant position below:


Job Title:  Reservations & Ticketing Supervisor
Job description
In this role, you will plan, supervise and support the reservation and ticketing agents in order to achieve optimal customer satisfaction and surpass the annual revenue targets. You will also encourage teamwork, consistency of service and proper coordination.


Specific Accountabilities Include


  • Supervise and motivate staff and ensure quality of work meets the Airline standard

  • Prepare staff roster to ensure proper distribution of manpower on weekly optimum utilization

  • Support the staff and customers to resolve difficult issues and problems pertaining to reservations and ticketing, on a daily basis

  • Handling customer requirements and cases professionally

  • Handle Group and Travel Agency inquiries

  • Dealing with all mishandled passengers, NORECs, and DNBs as required each day

  • Briefing staff on a day to day basis and keeping them updated with relevant changes in the industry and for QR products and services

How to Apply
Interested and qualified candidates should Click Here to Apply


Note: you will be required to attach the following:


  • Resume / CV

  • Copy of Highest Educational Certificate

  • Copy of Passport

  • NOC (Qatar Airways Group Employees Only)




Jobs in Nigeria



Qatar Airways Ongoing Recruitment - Apply Now!

Vacancies at Pete Ground Services Limited, Thursday 4, January 2018

Pete Ground Services Limited is incorporated under the Companies and Allied Matters Act 1990 of the Federal Republic of Nigeria.


DRIVER/AIRCRAFT ATTENDANT


JOB RESPONSIBILITIES

Clean the interior and exterior of designated aircrafts;

Vacuum floors and wipe down windows;

Remove trash from receptacles and seat pockets;

Replenish airline materials in the seat pockets;

Clean lavatories and replenish supplies;

Clean aircraft Co*kpit and cabin as instructed;

Drive cleaning van around the airport for maintenance purposes;

Managed the safety of the aircraft by reporting a problem with the rear engine noticed while cleaning the aircraft exterior.


REQUIREMENTS

Driving experience necessary and must possess a valid driving license { A MUST)

Mechanical knowledge an added advantage

Minimum educational qualification: OND/SSCE

Exceptional interpersonal and communication skills


DRIVER


SKILLS/REQUIREMENTS

Resident in Lekki, Ajah axis

Driving experience necessary and must possess a valid driving license

Mechanical knowledge an added advantage

Minimum educational qualification: OND/SSCE

Exceptional interpersonal and communication skills

Ability to work in a professional manner

Time management


TO APPLY

Qualified and interested candidates should kindly send their CVs to pgslagos@yahoo.com


Please indicate the position for which you are applying for in the subject line.


Only shortlisted candidates will be contacted.




Jobs in Nigeria



Vacancies at Pete Ground Services Limited, Thursday 4, January 2018

Monday, January 1, 2018

Common Tests for Fertility in Men and Women

So you and your partner are eager to conceive your first born. However, try as you might, nothing has happened. It"s been months and close to a year and still, no baby is on the way.


That could be a sign of infertility and you and your partner need to take the tests for fertility.


Couples experiencing conception problem is anything but new. In fact, 12 percent of the reproductive age population is affected by infertility and approximately 7.3 million women and their partners in America are struggling to conceive. That is a staggering figure and it will continue to rise in the years to come if nothing can be done to minimize if not prevent the rampancy of the situation.


Fact is, both men and women are affected by infertility and it"s only fair that both should take the tests for fertility.


Here are the common tests for fertility in women:


  • A blood test can be done to check the levels of your hormones. Hormones are important helpers of ovulation and fertilization. When your hormone levels are irregular, your fertility status can be at risk.

  • A "dye test" or known as the Hysterosalpingogram (HSG) is one of the tests for fertility where a dye is infected into the uterus and check to see if your fallopian tubes are clear and free from any abnormal growths. This can be done with the help of an x-ray machine.

  • An operation to check for the development of endometriosis can be done and it is called Laparoscopy or Lap. An incision will be made on your navel and pubic hairline to check if there are any adhesions or malformations that are present.

Here are the common tests for fertility in men:


  • A laboratory test called Sperm Agglutination is done to check if there is an occurrence of sperm clumping. When sperms are clumped or bundled together, motility is affected and sperms can not swim rapidly.

  • A testicular biopsy is an option to examine the tubules in the testes and check if it is producing good quality sperm.

  • Another one of the tests for fertility in men is called the Ultrasonography. This will help point out if any blockage is occurring in the reproductive tract including the prostate, seminal vesicles and ejaculatory ducts.

  • If you are curious to find out if your sperm is capable of penetrating an egg, then you can undergo a sperm penetration assay. This is done with the help of a hamster egg. The male"s sperm is tested by its penetrating ability. This test is no longer commonly used these days.

If you suspect that you or your partner could be infertile, try the common tests for fertility to help put your mind at ease. This is also important so that you will be able to determine what methods to employ to correct your infertility problem if proven to have any.




Jobs in Nigeria



Common Tests for Fertility in Men and Women

Thursday, December 14, 2017

Etihad Airways New Job Positions Available


Etihad Aviation Group (EAG) is a diversified global aviation and travel group comprising five business divisions – Etihad Airways, the national airline of the United Arab Emirates, Etihad Airways Engineering, Etihad Airport Services, Hala Group and Airline Equity Partners. The group has minority investments in six airlines: airberlin, Air Serbia, Air Seychelles, Alitalia, Jet Airways and Virgin Australia.


From its Abu Dhabi base, Etihad Airways flies to, or has announced plans to serve, more than 110 passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and the Americas.


We are recruiting to fill the position below:


Job Title: Sales Representative
Location
: Lagos
Job Description


  • The successor will perform, coordinate and execute sales activities for assigned accounts, Overview and monitor the market and the competitors to ensure established Company sales targets are reached contributing to Company revenue objectives achievement.

Job Responsibilities


  • Policies and procedures

  • Follow all relevant policies, processes and procedures so that work is carried out in a controlled and consistent manner

  • Safety, Quality & Environment

  • Comply with all relevant safety, security, quality, health and environmental procedures to ensure a healthy and safe work environment

  • Day-to-Day Operations

  • Implement the day-to-day standard operations assigned to ensure compliance with the established standards and procedures. Refer to supervisor for complex tasks which may require exceptions to procedures

Specific Responsibilities


  • Define and agree periodic plan of sales activity to ensure targets are reached and recorded

  • Analyze the market?s potential to determine the value of existing and prospective customers in terms of sales opportunities

  • Collect, review and consolidate information to support the identification of intervention areas to ensure sales target achievement

  • Cooperate with marketing to determine the best promotion sales techniques

  • Communicate and regularly meet with area intermediaries to inform about new products and promotions to ensure the best and most updated value proposal is timely communicated to the market

  • Coordinate and draft contractual agreements with intermediaries to ensure customer?s requirements are captured effectively and in compliance with existing policies

  • Negotiate and manage commercial agreements with assigned accounts of trade and corporate segment to ensure sales can be closed, respecting corporate guidelines and indications

  • Establish, develop and maintain business relationships with assigned current customers and prospective customers segment to generate revenues for the organization

  • Communicate and meet regularly with relevant accounts to inform about new products and promotions to increase sales in order to reach the expected sales target

  • Identify and implement fidelity techniques to ensure a long-lasting fruitful business relationship with major accounts

  • Research, gather and analyse products availability in the market to assist in the proposal of new products and services to improve Company sales

  • Research, gather and analyse competitors information to define the best selling approach to increase Company market quota and visibility

Education & Experience


  • Minimum Diploma (2 years or more).

  • Minimum of 3 years of work experience within relevant field.

Skills:


  • Communication skills – Excellent

  • English Language skills – Excellent

  • Negotiation skills – Advanced

  • Relationship Management skills – Advanced

How to Apply
Interested and qualified candidates should:
Click here to apply





Jobs in Nigeria



Etihad Airways New Job Positions Available

Saturday, December 9, 2017

Most Affordable Distance Learning MBA Degrees

The experience is something most professionals and full-time MBA students will never appreciate. The friendships built through an intense environment will last forever, and have led to an invaluable network through the industry. With study tours, the Online MBA in IT course work turns the world into a global campus. Study tours are part of the curriculum and requirement for graduation. Students meet and learn from businessmen and women, government officials and politicians, and senior members of the corporate world. Courses such as cross cultural negotiations, critical operational analysis, global communications, corporate leadership, and business strategy are taught in the boardroom of Lufthansa Airlines in Germany, a GE power processing factory in Budapest, Hungary, or the halls of British Parliament. Classes begin on the chalkboard back home but absolutely finish on the shop floor next to a computer assembly line in Beijing, China. Intense class discussions combined with electronic case studies, case analysis, guests lecturing, and hand son consulting projects are often held on location in the territory under study.


Every semester, in addition to the traditional MBA students who had taken time off from their corporate life to enroll in the distance learning MBA program, I would find one or two students who were clearly "outliers" to these main corporate types-for example, a physician, an attorney, an executive director from a nonprofit organization, or a small business owner or entrepreneur. It did not take long to realize this trend was an Indicator of an under interest, and need, for these well-educated professional swell trained in the education of their profession-to learn about the business side of their professional lives.


Special to Duke was the global emphasis. International business practices are best absorbed in an international environment. The fact that the program facilitated the visitation of local or multinational companies, and sponsored speakers from local businesses or government officials, can not be replicated in a classroom in Durham, North Carolina. There is no traditional MBA program that can address practical business problems and then experience them in a local environment. Louis holds classes on campus at the modern five-story, 135,000-square-foot facility. The Center offers EMBA students elegant accommodations, dining, lounge, a fitness center, a pub, and a business center under one roof. Similarly, Ford ham University hosts classes in Manhattan at the Lincoln Center campus and three weekend residential at a beautiful conference center less than a half-hour? S drive from the city in Tarry town, When the reserve calls for being on the actual campus of the corporation, the classroom is held in the corporate boardroom and lodging at a contracted hotel nearby. When the corporate boardroom becomes the classroom students meet with senior officers from the host company, sometimes with the CEO or CFO, tour the facility, and lunch with employees. When classes are held at the corporation, anything is possible. It is not unusual for Larry Ellison, Bill Gates or Michael Eisner to check in on a class and answer a few questions.




Jobs in Nigeria



Most Affordable Distance Learning MBA Degrees

Monday, December 4, 2017

Save the Children Recruitment Ongoing - Apply Now


Save the Children is the world’s leading independent organisation for children. We work in 120 countries. We save children’s lives; we fight for their rights; we help them fulfill their potential. We work together, with our partners, to inspire breakthroughs in the way the world treats children and to achieve immediate and lasting change in their lives.


We are recruiting to fill the vacant position below:


Job Title: Logistics Assistant
Location
: Borno
Role Purpose


  • The Logistics Assistant is responsible for managing logistics staff, vehicle fleet, assets, communications, procurement, security and properties to ensure effective, transparent and accountable logistic support to the programme team.

Key Areas of Accountability
Transport & Fleet:


  • Managing and tracking of all vehicles on the fleet, including movement planning and day-to-day allocation

  • Manage, maintain and repair vehicles in safe and efficient working order

  • Manage service agreements related to vehicle maintenance and fuelling. Monitor fuel consumption and submit monthly reports

  • Receive travel requests, and maintain trip schedules and Staff Movement Board.

  • Liaise with airlines for flight travel ensuring value for money. Coordinate with incoming and outgoing travelers on pick up an drop times ensuring drivers are briefed of movement plans

  • Ensure accommodation is arranged for travelers. Ensure best value for money and that travelers are clearly informed well in advance

  • Ensure that vehicles are checked on a daily basis, and that regular service and maintenance is carried out as per agreed schedule

  • Responsible for administering litigations and traffic offenses.

  • Ensure vehicles have current and lawful documentation.

Asset & Facility Management:


  • Maintaining up-to-date control of all assets including tracking donor, value, and location, managing staff issue, and recording all asset movements and disposals

  • Establish and maintain a list of contact details for preferred service providers including carpenters, electricians, plumbers, generator servicers and builders and make this list available to staff.

  • Ensure the telephone system is operational and cost effective (PABX and CUG). Report any defective equipment or service. Check on running costs with Finance to ensure no misuse occurs

  • Ensure the data network (internet) is operational and cost. Report any defective IT or office equipment to the Log Assistant or Logistic Officer.

  • Oversee the issuance and return of assets to/from staff

  • Ensure good condition of assets, and maintain asset condition reports.

  • Ensure leased properties are in good habitable conditions. Overseeing repairs on these houses, liaising with the caretaker and landlord where necessary.

Procurement and Supply:


  • Oversee procurement requirements of the Field Office; implement procurement as per approved guidelines, procedures and forms (Purchase Requests, Purchase Orders, Goods Received Notes, etc.)

  • Check the availability and prices of requested items in the local market; liaise with capital office if procurement must be conducted there

  • Monitor procurement and logistics support costs in liaison with the Field Accountant to ensure that expenditures remain within approved budgets

  • Ensure the office is well stocked with necessary supplies stationeries and other consumables

  • Oversee all arrangements for meetings and conferences as required ensuring these are delivered to a high quality and cost effectively

  • Prepare a weekly summary of all outstanding purchase requisitions, showing the current status of the items and the date which they are expected to be supplied to the projects Prepare monthly summary reports on the procurement and logistics support functions, identifying problems in operations and solutions proposed

Communication and Security:


  • Ensure adherence to communication protocol at field level.

  • Ensure that all communication systems in Field Office are maintained and staff trained in their proper and effective use

  • Report all security incidents in writing in a timely manner

  • Ensure that all equipment and supplies in Field Office are maintained in a safe and secure manner

Coordination:


  • Maintain and regularly update current contact database of other INGO organizations, donors and embassies.

  • Manage the diaries of the Base Managers where required.

  • Ensure the regular collection and dissemination of the mail and courier.

  • Maintain and where necessary develop shared electronic & manual files to ensure easy access to information.

  • Co-ordinate and maintain the SCUK resource centre documentation system: receiving and filing official documents, publications, manuals, text and other materials in an easily retrievable manner and ensuring the security of all materials, text and documents in the centre.

Administration & Reports:


  • Maintain all logistic files in an organized, accurate and up to date manner

  • Update the vehicle cost schedule and produce regular vehicle performance and cost reports and send to capital office once per month.

  • Comply with all relevant Save the Children policies and procedures with respect to child protection, code of conduct, fraud, health and safety, equal opportunities and other relevant policies

  • Work in close collaboration with the finance and administration departments to ensure effective operations and strong team spirit

  • Line manage, coordinate, monitor and guide the work of the drivers, cleaners and guards and any other logistics support by managing performance on an on-going basis

  • Produce weekly procurement tracker and send to programmes and capital office

  • Produce logistics site report, vehicle and generator cost performance report.

  • Update Asset Register and send to capital office every month

  • Carry out any other tasks required by the line manager

Requirements, Skills & Experience
Administrative & General Skills:


  • Level of Education – Degree

  • Communication & Interpersonal Skill Level – Excellent

  • Language Requirements – English – Excellent

  • Level of IT Expertise Required – Good

Experience Expectations:


  • Desired number of years prior experience in a similar role – 2

  • Experience in procurement and logistics with INGO

  • Experience in a relatively insecure field based environment

Working Conditions
Ability and willingness to travel to projects and stay in basic conditions when necessary.


 


How to Apply
Interested and qualified candidates should:
Click here to apply


Note


  • We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

  • Kindly note CVs will be reviewed on a rolling basis due to the urgency of this position.

 


Application Deadline  8th December, 2017.





Jobs in Nigeria



Save the Children Recruitment Ongoing - Apply Now

Wednesday, November 1, 2017

Cambel Shipping Logistics Service Limited Vacancy


Cambel Shipping Logistics Service Limited is an independent NIGERIAN based freight forwarding & logistics organisation providing international Sea, Air & Road transportation services. With representation all over the worlds Cambel Shipping Logistics Service Limited is delivering a complete range of shipping services, designed to fit the transportation requirements of all products.


We are recruiting to fill the position below:


Job Title: Air Freight Operation Officer
Location:
 Lagos
Job Description


  • Open files for all new shipment and ensure proper handling of all shipment files

  • Handle incoming mails and send mails to designated clients or customers.

  • Maintaining system database.

  • To ensure that all movement of airfreight shipment from the port to the office and from office to customers’ warehouse are closely monitored and securely delivered without theft or damage.

  • Take instructions from your supervisors and complete required tasks.

  • To monitor driver that are taking any airfreight shipment for delivery.

  • To ensure that each file have all necessary document intact.

  • Ensure to send regular update to all clients.

  • To ensure the air /sea freight field officers set out early for the field operation.

  • To initiate pick up for airfreight shipment

  • To forward and submit quote for airfreight shipment.

  • To assist in opening form M and forward the form M to required authority.

  • To ensure that each transaction regarding airfreight and seafreight are created and documented, such as: Airway bill, Bill lading, form M, CCVO, Packing List, Entry, Invoice, NAHCO & SAHCOL handling receipt, job card, client quoted amount and partner quoted amount are filed and documented.

  • Communicating verbally and writing to answer enquiries and provide information.

  • Request for rate from airline.

  • Request for rate from Partners.

  • Follow up on all airline and shipping company procedures in order to keep an updated file.

  • Create a database for all airlines, shipping and terminal local charges for both export and import shipment.

  • To ensure that, before the processing of any shipment, MD must approve the agreed quote.

  • To ensure that after clearing, all the original and necessary documents that are supposed to be in the file are all returned to the file.

How to Apply
Interested and qualified candidates should send their CV’s to: [email protected]


Application Deadline  30th November, 2017.





Jobs in Nigeria



Cambel Shipping Logistics Service Limited Vacancy

Wednesday, September 20, 2017

Dragnet Solutions Limited: Ongoing Recruitment At A Leading Oil and Gas Company [3 Positions]


Dragnet Solutions Limited – Our client, a leading Oil and Gas company, is recruiting suitably qualified candidates to fill the position below:


Job Title: Crew Head
Location:
 Lagos
Division: Marketing
Department: Aviation
Reporting: Reports to the IIP Logistics Supervisor
Job Dimensions


  • Fueling of Aircraft in line with the established procedures (Airport Operation Manual, JIG & MOQCAT)

  • Carry out daily quality control checks on the equipments

  • Preparation of daily report activities

  • Carry out daily dips on the refuellers and state the stock in the daily operations report book

Activities


  • Driving of  the fuelling equipment in accordance with the safe driving policy of the company

  • Raising of tickets

  • Liaise with Supervisor on Adhoc sales for proper service delivery and documentation

  • Carry out daily quality control checks on equipment; ensure that products are free of water and sediments

  • Fuelling of aircrafts in line with standard procedures and work instructions

  • In the absence of the Supervisor, Liaise with Airline officials on issues concerning a service delivery


Qualifications / Experience Required


  • A minimum of OND with good grades in Mechanical/Electrical Engineering and can write legibly

  • Minimum of 2 years experience

  • Report writing

  • Maximum age of 34 years

  • Must possess a valid driver’s license and has ability to drive fuelling equipment

  • Other disciplines with relevant aviation experience may be considered

  • Writing skills

  • Relevant technical skills will be an advantage

  • Permanent role in Lagos

 


Job Title: Maintenance Assistant
Location
: Maiduguri, Borno
Division: Management
Department: Technical Department
Reports to: the Maintenance Supervisor and Sales Manager of the Sales Area and the Maintenance Engineer
Job Dimensions


  • To liaise with the sales manager, sales executives and maintenance engineer in providing timely and quality maintenance of equipment and infrastructure in the sales area

  • To instruct contractors for maintenance interventions, and follow up with the various maintenance agreements in the sales area

Activities


  • Manages the corrective maintenance interventions

  • Makes regular inspection visits, proposes corrective actions and and makes inspection reports

  • Collects external requests, evaluates and registers maintenance request and work intervention

  • Does troubleshooting

  • Makes weekly area maintenance report

  • Allows proper administrative follow up from maintenance request until approval for payment of the intervention

  • Instructs approved maintenance contractors for corrective maintenance and safe work operation

  • Evaluates on-site works for programmed, preventive and corrective maintenance interventions

  • Collates intervention reports and approves for completion

  • Performs upon request occasionally price changes

  • Conducts routine inspection distribution meter calibration

  • Assist the sales manager for all technical issues in the sales area and relates with the technical department for asssistance when needed.

Context and Environment:


  • Company’s norms and values must be respected at all times

  • Team work and transparency

Accountability:


  • To ensure all equipment in the sales area are working safe and correctly and that installations are maintained in good and safe condition

Qualifications / Experience Required


  • Electrical or Mechanical OND

  • Exposed to maintenance software, good communication

  • Proficient use of Microsoft Word and Excel

  • Maximum age of 30

  • Proficiency in Hausa or Kanuri will be advantageous.

 


Job Title: Material Clerk
Location
: Lagos
Division: Operations
Reports to: The Production Planning Engineer
Job Dimensions


  • Receiving and warehouse of raw materials and packaging materials from depots, import, and third party suppliers

Activities


  • Receive base oil and bulk additives from Ex-depot

  • Comparing counted stock with the system stock on daily basis

  • Maintaining Bin Cards for all materials (Base oils, Packaging materials and Additives)

  • Ensures good housekeeping within and around tank farm

  • Receives packed additives and packaging materials from import and third party suppliers

  • Keep stock of raw materials and packaging materials

  • Handling of all non-conforming packaging materials [identification, segregation and possible replacement]

  • Carry out Quality inspection on raw materials before receipt

Context and Environment


  • The job holder’s activities are in Lagos Blending Plant.

  • The presence of Naval Officer in the location for control of  traffic due to bad road and security.

  • Good community relations and good working environment within the plant is also of importance

Qualifications/ Experience Required


  • OND

  • Maximum age of 30 years

  • Computer literate- Proficient in MS Office applications

  • Good communication skills, on the job experience with integrity needed

 


How to Apply
Interested and qualified candidates should:
Click here to apply





Jobs in Nigeria



Dragnet Solutions Limited: Ongoing Recruitment At A Leading Oil and Gas Company [3 Positions]

Tuesday, January 17, 2017

Arik Air (Manager, Customer Loyalty & CRM)

Arik Air is West-Africa’s leading airline operating a domestic, regional and international flight network. We operate mainly from two hubs at Murtala Mohammed International Airport, Lagos and Nnamdi Azikiwe International Airport, Abuja. Arik Air’s head office is the Arik Air Aviation Center on the grounds of Murtala Muhammed International Airport in Ikeja, Lagos State.

Job Title: Manager, Customer Loyalty & CRM


Description


  • To lead and manage the team responsible for revamping and developing the FFP program. The candidate will be responsible for defining the operational model for the FFP scheme including but not limited to how customers “Earn and Spend” Miles. 

  • Additionally, the candidate will work with relevant teams to develop Arik’s CRM procedures to ensure customer relations.

Responsibilities 
FFP Development and Delivery


  • Review, revamp and develop the operational blueprint for Arik’s FFP scheme.

  • Manage the development of the FFP scheme’s benefits, features and rules, and continually improve these as required.

  • Plan the integration of all departmental operations to ensure an optimal return on resources.

  • Formulate the FFP scheme’s strategic plans for the short term and long term to fit in with the overall Commercial Strategy of Arik Air.

  • Set business objectives for the program, determine departmental processes and resource application for activities, with accountability for achieving these objectives.

  • Contribute to the selection process of a suitable and effective service providers and partners that will deliver project objectives of the FFP scheme.

  • Manage the project to ensure that all partnership are in the interest of Arik Air.

  • Ensure all projects are delivered on time and within budget.

  • Significantly grow member base and develop new partnerships.

  • Ensure all customer feedback/complaints are promptly addressed and service recovery done in a timely manner.

Customer Loyalty Management


  • Accountable for the day-to-day management of the Customer Loyalty team as a business unit. 

  • Oversee and manage the relationship with all relevant external service providers with regards  to the FFP scheme.

  • Ensure that the FFP scheme operates effectively across Arik by working closely with colleagues in:

  • Revenue management to develop targeted redemption seat supply plans which appropriately manage customer demands and revenue targets.

  • E-Commerce and IT to ensure that the membership product, database and its features are appropriately supported and promoted online.

  • Finance to ensure that the revenues and costs of operating the scheme are accurately forecast, tracked and reported.

  • Ground and in-flight services to ensure that members see the benefits of being a loyal customer.

  • Prepare monthly progress reports on the FFP scheme for review by Arik Executives.

Communication and CRM


  • Coordinate all communication initiatives (both online and print) to FFP members globally

  • Design, develop, print and ensure effective implementation of communication capabilities of the FFP.

  • Develop new communication channels.

  • Communicate partnerships and attractive offers to members.

  • Initiate and establish beneficial partnerships with airlines, banks/credit cards, hotels, car rentals, and retailers etc. which enhance benefits to the customer and create revenue to offset operating costs.

  • Organize frequent flyer events for customers.

Qualifications 


  • University Graduate in a Marketing or Business-related field, studies in Loyalty/CRM desirable.

  • At least 5 years’ experience in a similar role with an airline.

  • Extensive experience in building/revamping and managing an airline’s frequent flyer program or a travel-related loyalty program (or a credit card/ financial service loyalty card).

  • Hands on experience developing and implementing targeted offer strategies like a deep understanding of customer segmentation and life cycle marketing.

  • Excellent written and oral communication skills.

  • Excellent analytical skills and ability to present results and concepts to senior management

  • Able to derive insights to construct offers, campaigns and communications that drive profitable customer behaviors.     

  • Skilled in Microsoft Office and knowledge of database management and online CRM.   

  • Ability to work independently with a flexible, innovative and creative approach.


Location: Lagos


Closing Date

Not Specified 


Method of Application

Interested and qualified candidate should please send their CVs to: Vacancies@arikairint.com or 





Jobs in Nigeria




Arik Air (Manager, Customer Loyalty & CRM)

Arik Air (E-Commerce Manager)

Arik Air is now Nigeria’s leading commercial airline. People choose to work here for many reasons. There is the excitement of being a part of a vibrant, international and expanding airline community. We also offer the opportunity to travel and this incentive motivates prospective employees who want to join the Arik team and work for the “Wings of Nigeria”.

Job Title: E-Commerce Manager 


Responsibilities 
You will work closely with the VP Marketing / Sales and will be responsible  for the following:


  • Develop and implement the global strategy for the development and management of the online business both brand and e-commerce.

  • Responsible for the development and performance of the online business working with key people within the organization as well as external 3rd party agencies working to aggressive growth targets on an annual basis.

  • Development and execution of the online marketing activities to drive the business.

Allocation and presentation of e-commerce sites.


  • Budget management including all creative and other costs. (Supervised by the Marketing & Communication Manager).

  • Overseeing product offer and ensuring sales are maximized and content delivered effectively.

  • Ensuring constant update of new technologies and strategies to ensure the brand remains at the forefront of online with the designer arena.

  • Produce revenue, unit and gross profit and operating cost targets annual budget.

  • Prepare and execute planning calendar for each season, promotions and mailer campaigns.

  • Set KPI benchmarks from analytics and competitive analysis.

  • Operations & analysis

  • Ensure website is always operational liaising.

  • Ensure all information copy, product and non product, is current and accurate.

Manage and monitor sales


  • Track traffic and sales performance throughout the whole website amending where necessary to increase sales.

  • Analyse customer demographics and guests behaviour to monitor trends and future sales growth

  • Explore analytic software opportunities to include visitor activity, emailer campaign effectiveness, in-site search engines and linked sales.

  • Monitor monthly accounts, analysing and reporting on variances ensuring all costs are controlled to budget levels

  • Regularly review competitive websites in terms of product range, marketing initiatives, and functionality and customer offerings (delivery costs/lead-times, packaging etc).

Merchandising:


  • In coordination with VP Marketing Communication Manager, select new season images and produce copy for product description and prices ensuring all details are correct.

  • Prepare and write copy for all mailer campaigns in conjunction with collaboration with VP Marketing Communication Manager.

  • Monitor sales, stock and gross margin report by division, concept and product group, for review with Merchandising/Retail operations.

Marketing:


  • Explore opportunities to increase traffic to website through paid and unpaid initiatives while adhering to brand values.

  • Prepare and write copy for all mailer campaigns in conjunction with collaboration VPO Marketing Communication

Logistics:


  • Manage relationship with respective agencies to ensure rates and services are competitive.

  • Review annually carrier/postage, packaging and delivery options costs and Efficiency

  • Ensure promotions are communicated in advance to the warehouse to plan for extra volumes/ headcount to maintain service

Customer Service:


  • Ensure all service criteria are met investigating any anomalies with the warehouse or credit and report back to customers.

  • Manage and monitor undelivered orders, credit notes, refunds, exchanges, customer emails

  • Report on KPIs and other issues and take remedial action where necessary:

  • Â-Sales, gross margin, traffic, bounce/abandon rate, visitors /country, conversion, ATV, number of baskets, UPT, stock cover

  • Â-Returns/credit, delivery, complaints

  • Monitor sales, stock and gross margin report by division, concept and product group, for review with Merchandising/Retail operations

Qualifications


  • Site development, technical and aesthetic

  • Ideally educated to degree or equivalent in business/analytical/Airlines business.

  • Need to have 7-8 years’ of experience in similar business environment, travel and tourism business.

  • Fulfilment strategies, Analytical and numerate skills

  • Site development of E com and branding knowledge

  • Technical expertise

  • Knowledge of CS, Marketing

  • Â-Must have IT skills in stock control systems (WSSI, SAP etc), MS Office, analytics (Google, Omniture/Mercado etc)

  • Advantageous to have experience with SEO, PPC, HTML, image software (Photoshop, Illustrator etc)

  • Knowledge of industry standards and requirements eg technical limitations,


Location: Lagos 



Closing Date

Not Specified 





Jobs in Nigeria




Arik Air (E-Commerce Manager)

Company Lawyer (Secretary) at Arik Air

Arik Air is now Nigeria’s leading commercial airline. People choose to work here for many reasons. There is the excitement of being a part of a vibrant, international and expanding airline community. We also offer the opportunity to travel and this incentive motivates prospective employees who want to join the Arik team and work for the “Wings of Nigeria”.

Job Title: Company Lawyer (Secretary)


Description


  • The purpose of this job is principally to provide legal advice and support to all Departments of the Company on a wide variety of corporate, commercial and aviation law related matters. 

  • The job holder is required to advice the Management in order to safeguard the interest of Arik Air and to ensure that the rules and procedures of the Company are followed in all aspects of it activities, be it in procurement, HR, airline operations or corporate matters. 

  • The post holder will have an overriding responsibility to ensure that Arik Air does not commit to any unfavorable obligations by providing legal advice and monitoring and controlling legal advice obtained from outside counsel. 

  • The job holder has to ensure the well-being of Arik Air through compliance with national and international practices and needs to be able to represent and assert the Company’s position and requirements.

Responsibilities 


  • Prepare and draft constitutive instrument of Arik Air and its subsidiaries as well as the internal regulations.

  • Organise and prepare agendas, as well as take minutes of board meetings and annual general meetings (AGMs);

  • Revise Contracts submitted to Arik Air for signature to ensure that they are legally acceptable and favourable to Arik Air.

  • Ensure that the Legal Department appropriately handles registering of Arik Air Offices Overseas, once the approvals are received and look into the Labour Laws, Employment Contracts etc.

  • Prepare Contracts, Letter and Legal Documents for submission by Arik Air to other Parties.

  • Liaise between Arik Air and outside Lawyers at the Arik Air Corporate Office and outstations on all related legal matters including settlement of claims, litigation to defend legal actions on behalf of Arik Air and performing other legal work.

  • Undertake mission for consultation with outside bodes, international Organizations or Governmental Authorities.

  • Deal and liaise with other Department on such other legal matters such as: Aviation liabilities and limits of insurance;   Conditions of Carriage and their Updating Indemnity provisions to which Arik Air’s insurers have to be notified and agreed; Advises on questions of taxation in the various outstations to which Arik Air  Operates its services or has established offices.

  • Drafting and review of Specialized Airline related contracts such as Aircraft Purchase Agreements, Aircraft Finance Agreements, Aircraft Wet Lease Agreements, Maintenance Contracts, Engineering Contracts.

Qualifications


  • A graduate of Law or related field.

  • Masters in Law (Desirable)  

  • Membership of the Institute of Chartered Secretaries and Administrators (preferred).

  • Ability to take ownership of the role and work with minimum supervision.

  • Must be keen to innovate and be successful at formulating and implementing strategies and plans.

  • Previous board-level experience.

  • Sound, effective and enthusiastic communicator.

  • Previous experience as a company or board secretary would be an advantage

  • Previous experience in the aviation industry will be an added advantage.

  • A minimum of 10 years work experience, preferably in the Aviation Industry of which at least 5 years must have been in heading the Legal Affairs.

  • Should have received specialized training in Aviation Law, Airline Contract Law, Aircraft Financing, Conflict of Law, Contract Negotiations, International Law and Legal Drafting.

Skills


  • Professionalism

  • Leadership qualities

  • Interpersonal communication abilities

  • Influence and negotiation capabilities

  • Problem solving & quick decision making ability

  • Attention to detail and quality

  • Multi tasking and long hours of work

  • Good knowledge of Nigeria and International laws relating to Aviation.

  • Must be service oriented, commercially aware with the aviation industry and related areas.

  • Ability to keep confidentiality in respect of all matters handled.

Location: Lagos


Closing Date
Not Specified


Method of Application
Interested and qualified candidates should send their CVs to: vacancies@arikair.com or


APPLY ONLINE 


Jobs in Nigeria




Company Lawyer (Secretary) at Arik Air

Arik Air (Head-Internal Audit)

Arik Air is now Nigeria’s leading commercial airline. People choose to work here for many reasons. There is the excitement of being a part of a vibrant, international and expanding airline community. We also offer the opportunity to travel and this incentive motivates prospective employees who want to join the Arik team and work for the “Wings of Nigeria”.

Job Title: Head-Internal Audit


Description


  • To establish, direct and manage the activities of the Corporate Audit Department while bearing ultimate responsibility for providing assurance to the Board Audit Committee over the financial and operational integrity of internal controls within Company.  

  • This includes identifying opportunities to enhance shareholder value through providing recommendations to improve the efficiency and effectiveness of procedures within the business.  

  • The Corporate Audit Department is an independent and objective business consulting function that will help the Company achieve its objectives by adopting a robust systematic and objective approach towards risk management and the governance process.

Responsibilities 


  • Direct the overall operations of the Internal Audit department on behalf of the Board Audit Committee and the Management. 

  • Evaluate and provide reasonable assurance that risk management controls are functioning.

  • Ensure efficient and effective performance as well as monitor adherence of internal controls companywide.

  • Evaluate and mitigate for all recognized corporate risks and advise management.

  • Ensure projects are prioritized based on risk and exposure and assist with project appraisals. 

  • Create an effective and strategic direction roadmap which covers the values, mission, and objectives of Internal Audit now and in the future. 

  • Ensure adequate corporate governance exists to provide transparency in business practices. 

  • Establish quality control programmes over Internal Audit activities, and ensure departmental processes, methodologies and work flows are effective companywide (including project planning, resource management, file review, reporting, and follow up).

  • Embed minimum acceptable standards and control frameworks which meet Arik’s Internal Audit objectives. 

  • Ensure that Internal Audit staffs develop skills and knowledge which provide maximum value for the business, and which are relevant for career advancement. 

  • Conduct ad-hoc special projects as requested by the Board of Directors, Audit Committee or the CEO.

  • Maintain the independence and objectivity required by internal audit functions.

  • Work with Business owners to provide independent strategic support to add value and help them achieve their functional, departmental and corporate goals.

Qualifications


  • Bachelor’s degree in Accounting or related discipline

  • MBA or other post-graduate degree is desirable  

  • Professional accounting qualification (e.g. ACCA/CA/ACA) specialized in auditing, financial analysis, and business process

  • A minimum of 10 years’ experience at a senior level in auditing and/or accounting functions within aviation or a Big 4 environment 

Skills


  • Corporate governance and SOX

  • Modern internal audit best practice

  • Risk-based audit techniques

  • Control self-assessment methodology

  • Computer assisted audit techniques

  • Airline revenue process

  • Fraud prevention, exposures and detection

  • Aviation supply chain

  • Computer literacy (all MS Office programmes)

Location: Lagos


Closing Date
Not Specified


Method to Apply 


APPLY ONLINE


Jobs in Nigeria




Arik Air (Head-Internal Audit)

Ongoing Recruitment at Arik Air

Arik Air is now Nigeria’s leading commercial airline. People choose to work here for many reasons. There is the excitement of being a part of a vibrant, international and expanding airline community. We also offer the opportunity to travel and this incentive motivates prospective employees who want to join the Arik team and work for the “Wings of Nigeria”.

Arik Air is a customer-focused airline that offers consistently outstanding services to both business and leisure travellers. We have earned a reputation for providing “the best care in the air”. Industry experts have awarded us for delivering outstanding services. ‘No airline does it in the unique Arik way’.


We are recruiting individuals to fill the positions below:


1) Head-Internal Audit
Click here to Apply


2) Company Lawyer (Secretary)
Click here to Apply


3) E-Commerce Manager
Click here to Apply


4) AVP Revenue Management & Pricing
Click here to Apply


5) Manager, Customer Loyalty & CRM
Click here to Apply


Jobs in Nigeria




Ongoing Recruitment at Arik Air

Thursday, January 12, 2017

Facts About Gallbladder Disease


Gallbladder disease is one of the leading causes of problems with digestion that result in hospital admissions. Did you know that around 10% of the population (on average) in most Western countries has gallstones? Most of these are “silent” but about 4% of patients with stones develop symptoms each year. For about half of them, the symptoms reoccur within 12 months. More men than women suffer from acute gallbladder inflammation (cholecystitis), whereas more women than men experience gallstones (men have more kidney stones), and married women with children have more gallstones than unmarried women. The term “gallbladder disease” is in one sense a misnomer, for it is the liver, bile ducts and gallbladder that form the system that enables your body to digest fats and all are likely to participate in gallbladder problems.


I have always said that doctors generally see health problems as conditions with symptoms requiring drugs, whereas surgeons see health problems as conditions requiring the knife, and when a patient is admitted with abdominal discomfort surgeons are often keen to remove the gall bladder as it is believed that it ‘serves very little purpose’ and that the patient can “live comfortably without it”. This is a ridiculous and very untrue notion however, and I want you to think twice about having your gallbladder removed, because over half of people I have seen who had their gallbladder removed still had the same digestive problem they started with in the first place unresolved, yet now without their gallbladder. Once it is out that is it, it does serve a purpose like every organ you were born with and having your gallbladder removed will affect your health to some degree. For some patients, the removal of their gallbladder had a major consequence on their health down the track. For others, it was a minor consequence.


A surgeon I once spoke to many years ago mentioned that the gallbladder operation was one frequently performed in larger hospitals by the younger surgeon to “bring them up to speed” in the operating room. He said that it was a relatively easy operation lasting from thirty to forty minutes enabling them to gain surgical experience before they move onto “bigger and better things” as far as abdominal surgery is concerned. I can’t help wondering if all the gallbladder operations performed are really that necessary, because they are so quick to take it out these days. The apprentice mechanic will first be introduced to the engine by learning to replace the spark plugs before he is allowed to work deeper into the engine. If the plugs were removed, carefully cleaned and then replaced they generally last a long time. But then again, today more than half the stuff we buy is made in China and it is “chucked” as soon as it is even slightly defective!


What is the gallbladder’s function?


Your gall bladder’s main function is to collect and concentrate bile produced by the liver that the body uses to digest fats. Think of bile a bit like you would dishwashing liquid. Have you ever tried to wash dishes with fat or grease on them in water without dishwashing liquid? Not really effective is it? Not at least until you squirt a little dishwashing liquid into the warm water then they are clean in no time. Your gallbladder makes plenty of its own type of “degreasing liquid” called bile. Bile becomes up to twelve times more concentrated in the gallbladder (and hence much more effective) than it was in your liver. Think about this, with your gallbladder gone, your liver now has to produce, store and secrete bile. It can do this but not as effectively as it can without that little purse called the gallbladder hanging by its side.


The liver makes between 600 – 900 mls of bile each day, and what is not sent during meals to the duodenum (beginning of your small bowel) directly via the liver’s main duct to emulsify fat, it is diverted through a smaller duct (branching off the main liver duct) to the gallbladder for storage until required. When fat in a meal reaches the duodenum (where most of the food you eat is digested and absorbed), hormones enter the circulation and along with nerve signals, stimulate the gallbladder to contract. This contraction, assisted by the small intestine’s contractions, induces the gallbladder’s small round muscle and the stored bile is propelled into the duodenum where it mixes with food from your stomach and pancreatic juices from the pancreas by way of the pancreatic duct. If you eat a fairly fatty meal (fish and chips for example) your gallbladder can empty completely within one hour. It is this combination of bile and fats that can make one feel “queasy” at times after a fatty meal.


Bile itself is made up of water, salts, fatty acids, lecithin, cholesterol, bilirubin, and mucus and has two main functions. The first function is to help in the absorption and digestion of fats, and the second to eliminate certain waste products from the body, especially excess cholesterol and the haemoglobin from worn out red blood cells, which have an average lifespan of 3 months.


In particular, the bile


(1) increases the solubility of fat-soluble vitamins, fats and cholesterol to assist in their absorption,


(2) stimulates secretion of water by the colon to help move its contents along,


(3) is a medium for excretion of bilirubin (the chief bile pigment) as a waste product of destroyed red blood cells, other waste products, medical drugs and their degradation products, and other toxins.


Bile salts are in fact re-absorbed into the small intestine, and re-secreted into the bile after extraction by the liver. All bile salts in the body re-circulate some 10 to 12 times a day by means of this so- called enterohepatic circulation. In each circulation small amounts of bile salts enter the colon where bacteria break them down for excretion with the feces.


Who is the greatest at risk of gallstones?


o Female gender: women outnumber men at least 2:1.


o Family history


o Forty or more years of age


o 3 children or more


o Diet: low calorie, low cholesterol, low fat. (especially a diet like this after a diet high in fat)


o Diet: previously high in refined carbs, alcohol, chocolate, chips, etc.


o Smoking


o High cholesterol history


o Constipation history


o Rapid weight loss


o Obesity


o Food allergy history


o Dehydration due to not enough water


o Liver problems like cirrhosis or past hepatitis infection


o Sensitive to penicillin antibiotics


Signs and symptoms of gallbladder problems


I have seen many women in the clinic who have for years on and off never felt quite well in terms of their digestion. Many have experienced a low grade ill feeling, a digestive discomfort which was put down to indigestion, constipation or diarrhoea or even a “grumbling appendix”. They go on for years and years with digestive symptoms and never realise that they may be related to a gallbladder problem. That’s because they are so inter-related with other digestive symptoms and too easy for their doctor to say: “You are fine; there is nothing to worry about”. Constipation is one of the most commonly missed complaints, and so is farting. Don’t be embarrassed here, we all fart, some men (and plenty of smallish children) enjoy boasting about it but women do it too and are generally totally embarrassed. Flatus is most common in bed when you first lie down, during the night or when you get up. This is because your bowel changes its position and gas more easily escapes through the anus with the large intestine in a horizontal rather than in a vertical position. Don’t laugh, but do you sometimes feel fat, frumpy and farty and at times “sicky” after eating a fatty meal like fish and chips or chocolate? Does your partner joke about how much you “let off”? Then you may very well have a gallbladder issue.


The Four F’s


Have you heard about the four f’s? We learn when we study medicine that women who are “fat, fertile, forty and flatulent” are often the gallbladder girls. They are much more prone to having gallstones or a sluggish liver and gallbladder. The following list provided here may be related to gallbladder but please bear in mind that it could also be something else. The first four symptoms mentioned are the most indicative of gallbladder issues. It is not necessary to have all or many symptoms to have gallbladder problems but the more you have from this list, the more confirmation you have that your gallbladder is involved. Please note that it is still advisable to consult your GP for an accurate diagnosis.


Signs and symptoms of impending gallbladder problems (If you answered yes to the first four (with an asterisk) go to your health-care professional for a more accurate diagnosis.)


  • Pain or tenderness under the rib cage on the right side, could be central too*

  • Pain between shoulder blades, central but could be under the shoulder blades*

  • Stools light or chalky colored*

  • Indigestion after eating, especially fatty or greasy foods*

  • History of gallstones or gallbladder removal in your family

  • Weight gain after recent digestive troubles or after gallbladder removal

  • Frequent use of antacids

  • Nausea

  • Dizziness

  • Bloating

  • Farting

  • Burping or belching up gas easily after meals

  • Feeling of fullness or food not digesting

  • Diarrhea (or alternating from soft to firm)

  • Constipation (or simply skipping a day here or there)

  • Headache over eyes, especially right

  • Bitter fluid comes up after eating, could be a slight reflux and very subtle

  • Frequent use of laxatives

Being big is actually in itself a big risk factor in gallbladder problems, and women with a BMI (body mass index) of 30 or greater are more than double at risk than women who have a BMI of 25 or less. Although a decrease in weight reduces the risk of gallstone formation, there is a 15 to 25 percent increase in gallstone formation during or immediately following weight loss! I have seen this with several patients over the years; they have lost weight and are proud of if only to experience digestive problems and then a bad bout of pain within twelve to eighteen months after the weight loss. A major heart study in America discovered that women with Type 2 Diabetes were almost twice as likely (41.8 percent versus 23.1 percent) that non diabetics to have gallstones, and the risk was highest amongst the 30 to 59yr old group.


I always ask a person these standard questions when they come in with a (suspected) gallbladder dysfunction – “Did you loose weight recently, say in the past two years?” “Have you been on a fat free diet lately?” “What kind of foods/drinks do you like to habitually have?” By asking the right questions, you would be surprised how many will actually tell you what is wrong with them, and their answers can point right to the heart of the problem. In my observation, the main factors leading to gallbladder attacks and dysfunction are obesity (and rapid weight loss (for example1 pound a week); “fat-free” diets are especially bad.


Poor dietary habits – especially too many fatty and fried foods, alcohol, too much dairy food like cheeses and full cream milk, refined sugars and starches, high protein foods (in excess), food allergies, parasites, long-term use of birth control pills, and a sedentary (couch potato) lifestyle. The Atkins diet craze caused a lot of gallbladder problems, for example. Once these factors are operating, bile produced in the liver and flowing through the biliary ducts into the gallbladder becomes too thick, the bile ducts may then become obstructed, gravel and stones may form (90% of all gallstones are cholesterol), and the whole biliary system may become clogged. Other causative factors include insufficient water consumption, a weak immune system (increases likelihood of infection in the gallbladder), as well as diabetes and various liver diseases.


Prevention of gallbladder problems lies in controlling obesity, diet and adequate intake of consuming water, and the use of appropriate physical exercise. Louise Hay, an interesting lady who wrote the famous book “Heal Your Life” way back in 1976 with regard to how emotions can trigger physical problems, mentions that anger, aggressiveness, and bitterness can result in gallbladder problems. Keeping the immune system strong and the liver and small intestine healthy is very important too. Let’s look now at some non-medical alternatives once gallbladder problems are evident, and also how to prevent this problem in the first instance.


Food allergies


Often finding and eliminating food allergies can stop frequent attacks of gallbladder pain and prevent unnecessary surgical removal. In one study, avoidance of allergens relieved symptoms in 100% of 69 patients with symptomatic gallstones or post-cholecystectomy (after the operation) syndrome (uncontrolled trial commented on by Dr. Alan Gaby, USA). I’m not convinced just testing for antibodies in terms of food allergies is the way to go, try also: muscle testing, you may know somebody who does do electro-dermal testing. Either way, try going on an elimination or allergy diet, it may be the answer to your problems.


For recurring gallbladder pain – suspect food allergies in just about 100% of patients. On average I find that they are reactive to 4 or 5 foods, and according to Dr. Jonathon Wright, one of America’s most experienced natural medicine doctors, egg is generally always one of the prime food allergens involved. There are over 800,000 cholecystectomies (gallbladder operations) performed in USA per annum, they cost $5,000 US to perform. If you do the math here, effective preventative natural medicine treatment could spare 4 billion US dollars with gallbladder conditions alone. I can imagine how many of the operations are performed needlessly in NZ each year, and it is truely amazing how many people I have seen who have their gallbladder out only to find that it did not fix up the problem they originally went to the doctor for in the first place.


Other medical methods of handling gallstones in the gallbladder include attempts to fragment them with sonic shock waves (lithotripsy). Of course there are other times when surgery may become necessary, such as in perforation of the gallbladder (often from gangrene) or where for example non-benign tumours and cancers are present. All this is what I call “crisis medicine,” so common in the orthodox medical procedures used in the hospital system. Does it not make sense to prevent a gallbladder condition in the first place rather than waiting for disaster to strike and then to take action?


How is your back?


See your Chiropractor; you may have mid-thoracic vertebral subluxations. If you have back issues, your fourth thoracic vertebrae may a bit “dodgey”, you could be looking at a subluxations which means a slight dislocation (misalignment) or biomechanical malfunctioning of the vertebrae (the bones of the spine). These disturbances may irritate nerve roots and the blood vessels which branch off from the spinal cord between each of the vertebrae, and if this is what is happening around the middle of your back it could be affecting your gallbladder.


Gallbladder removed? – take bile salts


I always recommend that a patient who has had their gallbladder removed take bile salts (digestive enzymes) because fats & oils are not properly digested and absorbed by these folk. I always give bile salts when I give them fish-oil, or Vitamin A. Digestive enzymes are essential for those who have had their gallbladder removed, they will feel a lot better for taking them regularly. Their digestion will improve, their bowels will work better and they will feel less full and bloated. For patients who do not improve their diet following surgical removal of the gallbladder the removal leaves the person with an increased risk of colon cancer. Although fast relief of some symptoms can follow this surgery, the relief is often short-lived and the basic causes are still present. If you have lost your gallbladder, the regular use of bile salts at the start of meals can help substantially, including better processing of the fat-soluble essential nutrients such as essential fatty acids and vitamins A, D, E, and K. Probably the best way to tell if you are using enough bile salts is to monitor the colour of the stool. If the colour is lighter than the normal brown colour, or is even a light beige or yellow, this implies insufficient bile flow; with it’s under absorption of essential nutrients, and a need for more bile salts. Such a need for more bile salts will be greater after a meal with greater amounts of fats and oils. Talk to your Naturopath more here, he or she can recommend a product which should work well. I generally find that the digestive enzymes prescribed by your Naturopath to be stronger and much more effective than the retail (health-food shop) products. That is why they are classified as “practitioner-only” products. My website (see resource box) explains more about “practitioner-only” products.


Useful herbal supplements with liver & gallbladder complaints: Swedish bitters, milk thistle, chamomile, peppermint, greater celandine, gymnema, gravel root, dandelion leaf & root, chicory, rhubarb, burdock, cramp bark, ginger root, fennel, and turmeric.


Homeopathic medicine: one of the most specific homeopathic medicines is Chelidonium 30C, and I recommend this remedy for patients who complain of right-sided pains radiating through the back, pains radiating to the right shoulder blade region. It is mainly thought of as a liver remedy, but I find it fantastic for gallbladder disorders as well.


Diet


Eliminate refined sugar and other refined carbohydrates, because it is these foods which in particular increases the cholesterol saturation of bile. Gallbladder problems don’t generally happen in under developed countries, they are a phenomenon of the Western developed world. We call these sorts of health problems the “diseases of modern civilisation”. You will find that our Western diet is the highly refined one, most people eat foods from the supermarket and our diets are the ones high in the refined sugars, starches and flours. Foods and drinks to strictly avoid One of the worst beverages to drink with gallbladder issues is coffee whether decaffeinated or not, it aggravates symptoms by causing the gallbladder to contract along with sugar. So, sugar and coffee is not a good idea! I also tell patients to avoid chocolate, deep fried foods and saturated animal fats in general. Most tell me that they cannot tolerate these foods anyway, so listen to your body and avoid what makes you feel unwell or sick.


Gallbladder foods which have a particular favourable effect include beetroot, Brussels sprouts, fennel, sauerkraut, parsley, artichokes, pears, granny smith apples and the bitter foods such as rocket, endive, chicory, and capers.


Consume a little olive oil daily One way to prevent build-up of gallstones is to eat some oil, particularly extra virgin olive oil, daily; this encourages the gallbladder to contract and to daily “sand dump” its contents into the small intestine, preventing sludge from accumulating and forming gallstones.


Treatments


Warm castor oil packs. All you need is 200ml castor oil (try the chemist or supermarket), and old saucepan, an old cloth, and an old towel. Just warm the old cloth in the pot of oil until it is quite warm, squeeze it out and apply it over the region of the gallbladder – central a little to the right just near where your ribcage finishes. Cover with the old towel, place a hot water bottle on top for added warmth and lie down for fifteen to twenty minutes, then rub the area for 2 minutes with an ice cube in a cloth-repeat 3 times once daily for a week can sometimes dislodge gallstones, and is especially a powerful treatment if used in conjunction with the flush and dietary approach. Careful with castor oil, it can stain.


Liver and gallbladder flush


there are many different gallbladder and liver flushes that will work if you have had recurrent gallbladder problems and your diet has been typically Kiwi. You really need to work in with your health-care professional like your naturopath here. I have guided many patients through this procedure the past twenty years and have never experienced a problem, and to be honest have very rarely found somebody with a “gallstone too big to pass” as some may fear.


For a gallbladder “attack” try these recipes Here are a couple of tips to try with acute pain, if the pain doesn’t subside, seek medical opinion.


o Drink 1 tbsp of apple cider in a glass of apple juice (warmed). This should relieve the pain quickly.


o In a small glass add ¼ tsp turmeric, ¼ tsp cumin, and ½ tsp Manuka honey – top with boiling water, stir to dissolve and mix together, drink when warm. Take: 3 times a day.


o Citrus tea: have 3 glasses daily of tea made by boiling for 20 minutes in water the rind of a grapefruit.


Recommendations stopping future gallbladder attacks


1. Each morning, drink a “gallbladder attack flush”; 300mls Apple juice (or dilute with water), 3 cloves of raw finely chopped garlic, 1-2 inches of raw finely chopped ginger root, mix well in blender. This drink helps soften sludge and helps prepare your gallbladder to dump rubbish.


2. Liver & gallbladder flush. One simple flush is to drink 3 Tbs of extra-virgin olive oil with the juice of a lemon before retiring and on awakening for at least 3 days, or until no more stones pass. I have other flushes but tend to use them in a consultation with the patient only. This is one procedure in my opinion you are best not to do yourself at home without any guidance, but get the advice from a qualified Naturopath, preferably one with experience in this area.


3. Eat a well balanced diet of 50% raw or partially steamed foods and fresh juices, fruits, vegetables, whole grains, legumes, and nuts/seeds. This low saturated fat, high fiber diet is a must for healing gallbladder disorders. Flaxseed and olive oil are great additions to your diet for repair and prevention of gallstones. Bitter foods (see below) are a great addition, and will help prevent a build up in future. The two top foods to consume? – Lemon juice and olive oil.


4. Increased your intake of Vitamin C can help with gallbladder ailments. Replenish your vitamin C stores by eating plenty of vitamin C-rich fruits and vegetables on a daily basis. Good sources include capsicums (red/green/yellow), berries, lemons, and broccoli/green leafy veg. I recommend a high grade Vitamin C powder daily for the prevention and maintenance of many conditions in the body.


5. Herbal detoxification products may be helpful in stopping and reversing a gallbladder attack. I suggest using formulas that use organic, whole herbs. There are some excellent products available, just ask your herbalist or naturopath.


3 tips for after the gallstones have passed


o Dr. Dick Versendaal, a Chiropractor from America recommends his “carotid-umbilicus technique”. For the best results, it is to used every 15 minutes for 1-3 hours as follows (it’s easier if someone else does it on you than you try to do it yourself ): using the index finger, apply a steady pressure into the belly button for 5 minutes, such as to depress the belly button 1-1 ½ inches (but avoiding pain). Do this once a day for up to 12 weeks after the stones are passed, it will help your gallbladder a lot.


o Firm rubbing for at least 30 seconds1-2 times a day of the neuro-lymphatic reflexes (these points may feel quite tender if you have gallbladder issues) between ribs 3 and 4, and ribs 4 and 5, just to each side of the breastbone, and between ribs 5 and 6 just under the nipple of the right breast can be quite helpful.


o Also softly holding (not pressing or rubbing) for at least one minute the neurovascular reflexes at the anterior fontanel (front of head the baby’s soft spot near crown of head- locate at tip of middle finger when the wrist crease of either hand is placed on the eye brows and the middle finger extended onto the midline of the skull) and at the hairline on the forehead directly above the outer corner of each eye. Look for the “tender spots”, you will find them.






Facts About Gallbladder Disease

Thursday, December 1, 2016

Vacancies at The International Committee of the Red Cross


The International Red Cross and Red Crescent Movement is the largest humanitarian network in the world. Its mission is to alleviate human suffering, protect life and health, and uphold human dignity especially during armed conflicts and other emergencies. It is present in every country and supported by millions of volunteers.


The International Red Cross and Red Crescent Movement is dedicated to preventing and alleviating human suffering in warfare and in emergencies such as epidemics, floods and earthquakes.


Job Title: Supply Chain Officer


Main Responsibilities:


  • Responsible for the supply chain administration for the different departments of the sub-delegation, as well as between the sub-delegation and other offices, also between the sub-delegation and the delegation in Abuja.

  • Administers the entire procurement process from the start of a request until delivery to the client or the warehouse

  • Deals with inquiries regarding Requisition Orders (RO) status and provides feed back to the requesting departments

  • Establishes and maintains the documentation process for tracking and monitoring for each RO

  • Liaises with transportation and warehousing functions of the LOG department to ensure smooth functioning of the supply chain process

  • Investigates, monitors and make recommendations in case of delayed supply chain processes

  • Replaces the purchaser when needed

Required Qualifications:


  • High school level or business and administration education

  • 1 year work experience in a similar field

  • Good command of written and spoken English

  • Driving license

  • Good capacity for negotiation and communication

  • Good knowledge of the local market

  • Excellent command of computers, including WORD and EXCEL programs

Personal Attributes:


  • Rigorous, methodical and accurate

  • High organizational skills

  • Honesty & integrity

  • Able to cope with stressful situations

  • Affinity to coach colleagues in Logistics procedures

  • Resistance to stress, to work under pressure

  • Ability and willingness to learn

Job Title: Air Operations (AirOps) Assistant


Main Responsibilities:


  • Co-ordination of all concerned actors in relation to ICRC flights in Maiduguri

  • Providing guidance and assistance to passengers and non-AirOps ICRC units in Maiduguri

  • Provide AirOps support as a liaison person between the sub-delegation in Maiduguri and the AirOps base in Abuja

  • Brief all passengers and concerned ICRC units about ICRC AirOps guidelines and procedures

  • Co-ordinate with the Car-Pool unit to organize pickups/drops offs of passengers to and from the airport when required

  • Organize for fuel for the RED using the local fuellers in Maiduguri.

  • Prepare applications for airside clearances for ICRC personnel and aircrews to be submitted to airport security forces and related agencies

  • Provide adequate reporting about all AirOps activities in Maiduguri to the Air Operations Manager.

Required Qualifications:


  • University Degree in aviation management and/or combination of education, professional training,

  • certification in air transport, and experience in air transportation related occupation required.

  • Additional vocational training in logistics or aviation an asset.

  • A minimum of 2 years of progressively responsible flight operations work experience with an Airline, Flight

  • Briefing Office, Ground Handling Company or Airport Operator.

  • Previous experience with a Humanitarian agency would be an added advantage.

  • Advanced level in computer skills (Word, Excel, and PowerPoint) including working knowledge of Flight

  • planning systems.

  • General knowledge of the Aviation industry.

  • Good command of written and spoken English.

  • Driving licence.

  • Succeeded in ICRC driving test.

Personal Attributes:


  • Capability to work independently.

  • Aptitude to work under pressure.

  • Good communication skills.

  • High organizational and assessment skills.

  • Flexibility.

  • Willing to adapt and learn

How to Apply
Persons interested and qualified should send application letter, curriculum vitae and contact details of three referees to


[email protected]


Please clearly indicate “AirOps Maiduguri” or “Supply Chain Officer Yola” as the subject of your application


(Applications intended for this role without this subject will not be treated)


Late application will not be considered


Only short-listed candidates will be contacted.


However, ICRC will not request for any monetary payments from applicants at any stage of the recruitment process. The International Committee of the Red Cross (ICRC) is an impartial, neutral and independent organisation whose exclusively humanitarian mission is to protect the lives and dignity of victims of armed conflict and other situations of violence and to provide them with assistance.


 





Vacancies at The International Committee of the Red Cross

Friday, November 11, 2016

Graduate Immigration Liaison Assistant at British High Commission Nigeria


The British High Commission (BHC) Lagos has the vacancy below in its Corporate Services Section:


Job Title: Immigration Liaison Assistant


Location: Lagos
Section: Ralon (Risk & Liaison Overseas Network)
Grade: A2
Vacancy Notice No: 06/15 LOS
Position Type: 12 MONTHS FIXED TERM RENEWABLE CONTRACT


Main Purpose of Job


  • The British Deputy High Commission is looking to recruit an Immigration Liaison Assistant to work in the Risk & Liaison Overseas Network (RALON) office.

  • The Unit is part of the Home Office and provides intelligence and information support to the UK visa operation as well as being responsible for liaison and training airlines in Lagos.

  • The position is for an initial one year contract, and may be subject to renewal.

Roles and Responsibilities


  • The successful candidate will undertake a variety of tasks including researching trends in visa applications, dealing with passengers referred to the BDHC by airlines and checking application details against confidential databases. Duties will include:
    • Report writing

    • Creating and maintaining databases

    • Provide administrative support to Lagos RALON ILM/O’s on airport duties

    • Support ILM/O’s when providing training to external partners

    • Liaising with external partners and analysing information to identify trends.

    • Support Visa Services by providing timely information and intelligence to improve decision making quality.

    • Indentify and research cases that merit further investigation


Skills / Experience / Qualifications
Essential on arrival:


  • Be able to work quickly and accurately often under pressure.

  • Have a positive approach to tackling problems.

  • Willingness to take on new and challenging tasks.

  • Good communication with excellent spoken and written English.

  • Computer literacy with accurate typing skills of at least 25 words per minute.

  • The ability to remain customer focused, polite and courteous under pressure.

  • The ability to work quickly and reliably with little supervision, to regularly meet challenging targets across the range of duties.

  • Ability to work well under pressure.

  • The ability to effectively handle large volumes of information and identify trends.

  • Excellent team players – this is an ‘all for one and one for all’ environment.

  • To effectively represent RALON, the British High Commission, and the UK Government as a whole.

  • Previous experience of working within a visa section or other office environment is preferable and good keyboard skills and familiarity with computers and software packages (notably MS Word, Excel and straightforward databases) is essential for the role.

Desirable:


  • Good working knowledge of MS Access databases would advantageous

Language requirements:


  • Language: English

  • Level of language required: Fluent

Key Competences Required for the Job
Seeing the Bigger Picture:


  • Seeing the big picture is about having an in-depth understanding and knowledge of your own work and how your role fits with and supports organisational objectives and the wider public needs.

  • For all staff, it is about focusing your contribution on the activities which will deliver the greatest value.

Making Effective Decisions:


  • Effectiveness in this area is about being objective; using evidence and knowledge to provide accurate, expert and professional advice.

  • For all staff, it means showing clarity of thought, setting priorities, analysing and using evidence to evaluate options before arriving at well reasoned justifiable decisions.

Leading and Communicating:


  • At all levels, effectiveness in this area is about leading from the front and communicating with clarity, conviction and enthusiasm.

  • It’s about supporting principles of fairness of opportunity for all and a dedication to a diverse range of citizens.

Collaborating and Partnering:


  • People skilled in this area create and maintain positive and professional working relationships with a wide range of people within and outside the Civil Service to help get business done.

  • At all levels, it requires working effectively and building supportive, responsive relationships with colleagues and stakeholders.

Managing a Quality Service:


  • Effectiveness in this area is about being organised to deliver service objectives and striving to improve the quality of service, taking account of diverse customer needs and requirements.

  • People who are effective plan, organise and manage their time and activities to deliver a high quality and efficient service, applying programme and project management approaches to support service delivery.

Salary
N335, 411.00 Per Month


Application Closing Date
1st May, 2015


Method of Application
Selection process for these positions is ‘competency-based’ using the six key competencies detailed above. Applicants will be required to complete an application form outlining how they meet the six required competences and a detailed C.V. They should return this by email to: [email protected]


Click here to for more information (MS Word)


Note:


  • Those who advance in the selection process will be interviewed based on these competences.

  • Any suitably qualified member of existing BHC*/DFID/British Council staff (who currently hold SC clearance) wishing to submit an application must also seek approval from their line manager prior to applying

  • Only electronic applications will be accepted.

  • You must also enclose a passport sized photograph and a copy of your passport bio-data page.

  • Internal applicants should also submit the above, with a copy of their most recent 24 months of appraisal evidence (i.e. two full appraisals, or however many abridged appraisals, minutes etc to make up two years’ worth of evidence) to the same email address.

  • All candidates: Please quote in the subject line of your email, the Vacancy Notice No: 06/15 LOS and position you are applying for.

  • Internal candidates and spouses of diplomatic officers: Please quote in the subject line of your email, the Vacancy Notice No: 06/15 LOS, and position you are applying for, and also indicate that you are an internal candidate or spouse of a diplomatic officer.




Graduate Immigration Liaison Assistant at British High Commission Nigeria