Tuesday, July 5, 2016

First Bank of Nigeria Insurance (Relationship Officer - Port Harcourt)

First Bank of Nigeria Insurance is a limited liability company licensed to transact Insurance businesses in Nigeria. The Company is jointly owned by FBN Holdings Plc (65%) and the Sanlam Group, one of the largest financial institutions in South Africa (35%) and it officially commenced operations on the 1st September 2010.  First Bank of Nigeria Insurance is recruiting to fill the position below:

Job Title: Relationship Officer


Location: Port Harcourt
  
Job details
Responsibilities:


  • Maintain detailed knowledge of new and existing products by liaising with colleagues;

  • Develop and maintain good working relationships with clients, primarily insurance brokers and insurance representatives of different corporate clients;

  • Present new products and promote them through regular visits and frequent communication with existing clients, prospects and insurance brokers;

  • Increase the profitability of the company by cross selling FBN Insurance’s products and service to existing clients. 

  • Document and report on performance against agreed sales targets, sometimes including monitoring the performance of other sales staff;

  • Ensure compliance with Insurance regulatory institutions; 

  • Deliver good customer service by responding swiftly to queries and concerns from clients.

  • Ensure that target set in terms of gross premium, premium collected, customer acquisition and repeat businesses from existing accounts.

  • Assist in the preparation of annual sales plans and strategies to enable the team achieve targeted growth objectives.

  • Maintain adequate records of all business performance management data.

  • Maintain strong interdepartmental relationships with relevant units and follow up on transaction processing to ensure customer instructions are attended to promptly and efficiently.

  • Join the Relationship Manager to attend client engagements to present the company product and services offerings thereby increasing the brand awareness and customer base.

Academic Qualification and Work Experience:


  • Minimum of First Degree in any discipline

  • Relevant professional certification will be an advantage

  • 2-4 years experience preferably in customer service or Insurance

Technical Competencies/Knowledge


  • Knowledge of Insurance Products/Services.

  • Knowledge of FBN Insurance Policies and Procedures

Technical Competencies/Skills


  • Selling Skills.

  • Negotiation Skills

  • Presentation Skills  

  • Planning & Organizing

  • Business Writing Skills

Competencies/Behavioral Abilities


  • Attention to details

  • Customer Focus

  • Discretion & Confidentiality

  • Result Oriented

  • Influencing Skills

  • Probing Skills

Closing Date
2016-07-11


APPLY HERE



Jobs in Nigeria




First Bank of Nigeria Insurance (Relationship Officer - Port Harcourt)

No comments:

Post a Comment