First Bank of Nigeria Insurance (Relationship Officers - Abuja)

First Bank of Nigeria Insurance is a limited liability company licensed to transact Insurance businesses in Nigeria. The Company is jointly owned by FBN Holdings Plc (65%) and the Sanlam Group, one of the largest financial institutions in South Africa (35%) and it officially commenced operations on the 1st September 2010.  First Bank of Nigeria Insurance is recruiting to fill the position below:

Job Title: Relationship Officer

Location: Abuja
 
Job details
Responsibilities:

• Maintain detailed knowledge of new and existing products by liaising with colleagues;


• Develop and maintain good working relationships with clients, primarily insurance brokers and insurance representatives of different corporate clients;


• Present new products and promote them through regular visits and frequent communication with existing clients, prospects and insurance brokers;


• Increase the profitability of the company by cross selling FBN Insurance’s products and service to existing clients. 


• Document and report on performance against agreed sales targets, sometimes including monitoring the performance of other sales staff;


• Ensure compliance with Insurance regulatory institutions; 


• Deliver good customer service by responding swiftly to queries and concerns from clients.


• Ensure that target set in terms of gross premium, premium collected, customer acquisition and repeat businesses from existing accounts.


• Assist in the preparation of annual sales plans and strategies to enable the team achieve targeted growth objectives.


• Maintain adequate records of all business performance management data.


• Maintain strong interdepartmental relationships with relevant units and follow up on transaction processing to ensure customer instructions are attended to promptly and efficiently.


• Join the Relationship Manager to attend client engagements to present the company product and services offerings thereby increasing the brand awareness and customer base.

Academic Qualification and Work Experience:

• Minimum of First Degree in any discipline


• Relevant professional certification will be an advantage


• 2-4 years experience preferably in customer service or Insurance

Technical Competencies/Knowledge

• Knowledge of Insurance Products/Services.


• Knowledge of FBN Insurance Policies and Procedures

Technical Competencies/Skills

• Selling Skills.


• Negotiation Skills


• Presentation Skills  


• Planning & Organizing


• Business Writing Skills

Competencies/Behavioral Abilities

• Attention to details


• Customer Focus


• Discretion & Confidentiality


• Result Oriented


• Influencing Skills


• Probing Skills

Closing Date
2016-07-11

APPLY HERE

First Bank of Nigeria Insurance (Relationship Officers - Abuja)