Eat’n’Go brings great taste to Africa. A restaurant group dedicated to bringing the best F&B brands and concepts to Africa, Eat’n’Go feeds your needs.
It has entered the market as the exclusive master franchisee for two great international franchises: Domino’s Pizza, a $6 billion fast food giant and Cold Stone Creamery, a $1.5 billion rising star.
We are recruiting to fill the position below:
HUMAN RESOURCES INTERN
JOB DESCRIPTION
Internships are professional experiences that students participate in to gain professional skills and experiences.
Internships are structured as learning experiences that combine in-class theory with real-world applications.
A valid experience for human resource management majors is an internship or co-op that requires skills and knowledge obtained from College of Business human resource courses.
EDUCATION, EXPERIENCE AND SKILLS REQUIRED
Pursuing Bachelor’s Degree in Human Resource Management or related field.
General knowledge of employment laws and practices.
Considerable knowledge of principles and practices of personnel administration.
Proficient in Word, Excel, PowerPoint, and Outlook
QUALIFICATIONS
Current or recent enrollment in a graduate or undergraduate degree program with an interest and aptitude to work in Human Resources, or non-profit management/administrative fields;
Ability to prioritize tasks and handle numerous assignments simultaneously;
Proficient in Microsoft Office and internet applications;
IT SUPPORT ASSISTANT (INTERN)
Reports To: IT Support Executive
Status: Contract
JOB SUMMARY
As a Support Spe…t, you will be responsible for maintaining user uptime and improving computing experiences. You will also be responsible for providing exceptional customer service to both internal and external customers.
You will be receiving mails/calls indicating a user support request, and you will identify and resolve issues.
The requests may involve working with other resources and vendors to deliver effective support services. You will then provide ongoing technical support and follow up with clients (Stores and Head office).
Primary Relationships
The position reports to the IT Support Executive and serves as a member of the I.T department.
Principal Accountability
Identifying, troubleshooting, resolving, and documenting user system issues
Maintaining customer satisfaction in every step of the service delivery
Installing, supporting, configuring, evaluating, maintaining, monitoring, and analyzing systems and software in your assigned sight
Utilizing remote monitoring and management software to resolve client requests
Documenting, reviewing, and improving existing or new procedures and workflows
Responding to client support request tickets, calls, and emails:
Updating service work notes
Prioritizing work to resolve complex support client issues
Establishing a high level of personal credibility and building strong relationships
Providing updates, status, and completion information to IT Manager
KNOWLEDGE AND SKILLS
Knowledge:
The incumbent must have proficient knowledge in the following areas:
Computer hardware and software systems and programs
Computer networks, network administration and network installation
Computer troubleshooting
Computer viruses and security
E-mail and internet programs
Skills:
The incumbent must demonstrate the following skills:
Ability to install and administer computer hardware, software and networks
Team building skills
Analytical and problem solving skills
Effective verbal, presentation and listening communications skills
Effective written communications skills
Computer skills including the ability to operate computerized accounting, spreadsheet, word-processing, graphics
QUALIFICATION
Current or recent enrollment in Computer Science/Computer engineering undergraduate degree program with an interest and aptitude to work in the IT department.
TO APPLY
Applicants should send their CV’s and Applications to: hr@eatngo-africa.com
DUE DATE: 15 October, 2016
Internship Opportunities at Eat’n’Go, Monday 10, October 2016
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