Fenix International is a next-generation energy company. Our mission is to transform our customers’ quality of life through disruptive innovation in energy and financial services. Our flagship product, ReadyPay Solar, is an expandable, lease-to-own solar home system financed through affordable instalments starting under $0.17 per day. We use real-time transaction data to create a unique credit score to finance power upgrades and other life-changing loans and open up a wider world of energy and financing for our customers.
Contents
- Open Jobs
- Customer Service Representative (Yoruba or Igbo Speaker)
- Accounts Assistant Analyst
- Account Payables Associate
- Method of Application
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Job TypeFull Time
QualificationBA/BSc/HND
Location Lagos
Job Field Customer Care
Job Description
- Fenix is looking for dynamic, highly motivated and disciplined Customer Service Representatives with a passion for entrepreneurship, renewable energy, and financial inclusion to join our team.
- A successful Customer Service Representative must be a fluent Yoruba or Igbo speaker, critical thinker, attentive to details and an excellent communicator. This position requires individuals to have a strong passion for listening and providing solutions to people.
Key Responsibilities
- Ensure an excellent experience to all customers, with each interaction
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Vet and open customer accounts by recording account information.
- Maintain customer records by updating account information of complaints, issues, resolutions, praises, e.t.c.
- Follow-up with customers who have delayed payments
- Contribute to team effort by accomplishing related results as needed
- Manage large amounts of incoming calls
- Build sustainable relationships of trust through open and interactive communication
- Go the extra mile to engage customers
- Work with customer service manager to ensure proper customer service is being delivered
- Close out or open call records
- Read from scripts
- Resolve customer complaints via phone, email, mail or social media
- Identify and communicate areas for continual improvement of service levels for the call Center; recommending process improvements
Required Skills & Experience
- An OND/HND/Bachelor’s degree from a recognized institution
- Excellent Written and Verbal Communication Skills
- Microsoft Excel skills
- Ability to interact with peers and mid level leaders internally
- Fresh graduate.
Highly Desired Skills:
- Ability to work both in teams and independently
- Passionate about solving problems for customers in rural communities
- Proficiency in English Language and 1 or more other Nigerian Languages
- Critical thinking skills (ability to think outside the box)
- Good problem solving skills (solutions oriented)
- Flexibility with ability to work under pressure to meet deadlines
- Willingness and desire to learn new ideas.
Compensation
Competitive salary & benefits.
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Job TypeFull Time
QualificationBA/BSc/HND
Experience 2 years
Location Lagos
Job Field Finance / Accounting / Audit
Location: Victoria Island, Lagos
Position: Full-time
Department: Finance
Min. Experience: Entry Level
Job Overview
- The holder of this position will be part of the Finance team that is based in Lagos, Nigeria, led by the Finance & Admin Manager.
Key Responsibilities
- Ensure correct posting of transactions in the financial system (SAP) daily.
- Ensure written approvals and proper receipts for all transactions
- Match invoices to payments, obtain all appropriate signatures for payments and process payments accordingly
- Respond to vendor enquiries
- Daily filing of payment vouchers
- Assist in Month-end closing process and balance sheet reconciliations.
- Collaborating with the team to work on various accounting projects
- Reconciling bank and other accounts
- Assist in Month-end closing process and balance sheet reconciliations.
- Preparing VAT returns and liaising with other office locations to ensure monthly remittance of PAYE is completed
- Reviewing filing to ensure proper collation of approvals and supporting documents
- Reconciliation of vendor accounts and statements
- Overseeing activities of Accounts Payable function to ensure payment runs are completed timely
Required Skills & Experience
- Degree or diploma in Business Administration, Accounting or other related field
- A minimum of 2 years accounting experience
- Experience in any major accounting system (SAP an advantage) with ability to work on spreadsheets.
- Excellent understanding of accounting policies, standards and processes
- Excellent attention to detail, thoroughness and accuracy when accomplishing a task
Compensation
Competitive salary & benefits commensurate with education and experience.
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Job TypeFull Time
QualificationBA/BSc/HND
Experience 1 year
Location Lagos
Job Field Finance / Accounting / Audit
Location: Victoria Island, Lagos
Department: Finance
Type: Full Time
Min. Experience: Entry Level
Job Overview
- The holder of this position will be part of the Finance & Admin team that is based in Lagos, Nigeria, led by the Finance & Admin Manager.
Key Responsibilities
- Managing accounts payable: responding to vendor and staff enquiries, printing invoices and collating receipts
- Processing of purchase ledger invoices, matching invoices to purchase orders, scanning processed invoices for upload to SAP.
- Collate supporting documents and approvals for all payment requests
- Verifying documentation, and requesting payments / disbursements
- Compiling suggestions and making recommendations for weekly payment runs.
- Maintaining record of agreed and upcoming payments.
- Reconciling and compiling various reports: e.g. monthly company wide reports on printing costs, transportation costs etc.
- Ordering, dispensing, and reconciling petty cash floats and petty cash disbursements as required.
- Processing expense claims.
- Sending payment advice to all payees and vendors via email.
Required Skills & Experience
- Familiarity with the basics of the accounts payable process and function within the context of a finance department and the business as a whole
- Minimum of 1 year experience in an accounts payable role
- Good attention to detail and accuracy with data entry
- Capable of dealing with customers and colleagues in a polite and professional manner
- Basic Excel skills
- Flexibility and commitment to the team as a whole, able to work to deadlines.
Compensation
Competitive salary & benefits commensurate with education and experience.
Use the link(s) below to apply on company website.
- Customer Service Representative (Yoruba or Igbo Speaker)
- Accounts Assistant Analyst
- Account Payables Associate
Application Instructions:
- Please submit your resume and cover letter through the above link.
- In your cover letter, please be sure to highlight the following:
- Why you are interested in Fenix International, and
- What excites you about this particular role.
Note: We recognize the value of diversity in our workforce, and encourage all qualified candidates to apply. We thank all candidates who choose to apply, however, only those selected for a further interview will be contacted.
source: http://jobcenternigeria.com/latest-vacancies-at-fenix-international/
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