Naijauto.com is a leading portal for automotive classified ads in Nigeria. With a comprehensive automobile database and advanced SEO technology, Naijauto.com strives to become the most trusted and efficient platform for buying and selling vehicles online.
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Job TypeFull Time
QualificationBA/BSc/HND
Location Lagos
Job Field Customer Care
Reports To: Sales Manager
PURPOSE OF THE JOB
The Telesales Executive is primarily responsible for reducing churn rate and increasing return sale.
He/she works with other teammates to review ad performance and discuss outcomes. He/she will own the process Dealers relationships, while taking other actions to mitigate against high churn rate.
PRINCIPAL DUTIES AND RESPONSIBILITIES
- Makes cold and warm calls to Dealers.
- Reviews Ad performance and communicates regularly with Dealers to upsell when necessary.
- Flags poor performing ads for further action.
- Schedules appointments for hunters when needed.
- Reports retention matrix for Dealer Churn.
- Works with Hunters to ensure revenue targets are met.
QUALIFICATION
First degree in any discipline
EXPERIENCE
- Experience in portfolio management in e-commerce field.
- Experiences in use of excel to analyse data.
- Strong understanding of corporate strategy, project management and performance management principles.
- Knowledge of CRM usage.
REQUIRED COMPETENCIES AND SKILLS
- Emotional Intelligence
- Problem-solving and analytical thinking
- Communication (Written, Verbal, Presentation)
- Attention to detail
- People Management
- Performance Reporting
KEY PERFORMANCE INDICATORS
- Customer Retention
- Customer Acquisition
- Number of return sales recorded
BENEFITS:
- Salary- NGN 100,000.00
- Commission on revenue target
- Have chance to work in a young and dynamic working environment with inspiring and talented leaders and colleges.
- Opportunity to learn something new from the industry experts
Interested candidates should send their CV to recruitment@naijauto.com
using “Telesales” as the subject of their email.
source: http://jobcenternigeria.com/telesales-executives-at-naijauto-com/
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