Fresh Job Openings in a Leading Fashion Brand

Owens & Xley Consults – Our client, a leading Fashion brand is currently recruiting suitably qualified candidates to fill the position below:

Job Title: Digital Channel Manager

Location: Lekki, Lagos
Job type: Full time

Job Descriptions

• The Digital Channel Manager will manage interactions with customers through the company’s digital channels.


• S/he will also receive and process customers’ online orders as well as respond to customers’ queries and complaints.

Key Responsibilities

• Manage customer engagement for all social media platform


• Receive online orders, process orders and ensure the items are delivered to the customers


• Communicates orders to the operations team for delivery


• Prepare daily sales report and submit to the Online Team Lead


• Ensures customer satisfaction at all times


• Resolve customers’ complaints


• Responds to customers enquiries via website or social media with approval from the Business Director


• Create and post content and videos on the social media platforms


• Manages and resolves client complaints


• Follow up on customers to get feedback post service delivery


• Other tasks as assigned

Educational Qualification and Experience

• HND or B.Sc. in any related discipline


• 1-3 years’ experience in direct sales, digital marketing or customer service


• Experience in the retail industry is a plus

Skills and Abilities:

• Digital marketing skills


• Highly analytical with a drive for numbers


• Good networking, prospecting and closing skills


• High level of professionalism


• Result-oriented team player with exceptional motivation and interpersonal skills.


• Relationship management skills and openness to feedback


• Excellent selling, communication and negotiation skills


• Good written and verbal communication skills


• Able to work in a fast pace environment


• High proficiency in MS Office Suite


• Must be able to prepare management reports and correspondence


• Good initiative, time and stress management skills


• Work Conditions: May be required to work overtime

Renumeration
N50,000/Month

Job Title: Online Customer Support Officer

Location: Lekki, Lagos

Job Description

• The Online Customer Support Officer will manage interactions with customers through the company’s digital channels


• S/he will also receive and process customers’ online orders as well as respond to customers’ queries and complaints.

Key Responsibilities

• Manage customer engagement for all social media platform


• Receive online orders, process orders and ensure the items are delivered to the customers


• Communicates orders to the operations team for delivery


• Prepare daily sales report and submit to the Online Team Lead


• Ensures customer satisfaction at all times


• Resolve customers’ complaints


• Responds to customers enquiries via website or social media with approval from the Business Director


• Create and post content and videos on the social media platforms


• Manages and resolves client complaints


• Follow up on customers to get feedback post service delivery


• Other tasks as assigned

Educational Qualifications

• HND or B.Sc in any related discipline

Experience:

• 1-3 years’ experience in direct sales, digital marketing or customer service


• Experience in the retail industry is a plus

Skills and Abilities:

• Digital marketing skills


• Highly analytical with a drive for numbers


• Good networking, prospecting and closing skills


• High level of professionalism


• Result-oriented team player with exceptional motivation and interpersonal skills.


• Relationship management skills and openness to feedback


• Excellent selling, communication and negotiation skills


• Good written and verbal communication skills


• Able to work in a fast pace environment


• High proficiency in MS Office Suite


• Must be able to prepare management reports and correspondence


• Good initiative, time and stress management skills

Work Conditions

• May be required to work overtime


• Job Type: Full time


• Renumeration: N50,000 monthly.

 

Job Title: Accountant/Admin Officer

Location: Lagos
Job type: Full time

Job Descriptions

• He/She would be responsible for maintaining the financial and accounting function.


• S/He or she will be tasked with preparing financial statements, maintaining cash controls, preparing the payroll, managing the company’s expenses and carrying out administrative duties.

Key Tasks and Responsibilities

• Assist with the preparation of the company budget


• Implement financial policies and procedures


• Establish and maintain cash controls


• Manage petty cash


• Manage expense requisition


• Manage payment process to the vendors with Business Director


• Follow up with creditors


• Ensure that invoices are sent


• Ensure that payments are made


• Assist in the day to day running of the store


• Manage employee requests


• File and manage employee records


• Reconcile bank statements


• Establish and maintain supplier/vendor accounts


• Ensure transactions are properly recorded and entered into the accounting software


• Prepare financial statements such as income statements, balance sheets, and cash flow statements


• Prepare quarterly reports and report on variances


• Assist with the annual audit


• Maintain financial files and records


• Perform other duties as assigned/required by the Business Director

Professional Qualifications/Experience
Educational Qualification:

• Minimum of HND/B.Sc. in a Finance and Administrative role

Experience:

• 2+ years’ experience in a similar role


• Experience in the retail industry a plus


• Use of accounting software


• Compulsory skills required (E.g. must be proficient in Excel)


• Proven integrity


• Familiarity with financial and customer service principles


• Good math skills with the ability to create and analyze reports, spreadsheets and sales statistics


• Proficient user of MS Office (MS Excel in particular)


• Must be able to prepare management reports and correspondence


• Good initiative, time and stress management skills


• Leadership and organizational abilities


• Interpersonal and communication skills


• Problem-solving attitude


• Keen eye for detail


• Preferably lives within the Lekki axis.

Renumeration
N80,000 – N100,000/Month

 

Deadline: 5th November, 2019.

How to Apply
Interested and qualified candidates should forward their CV to: [email protected] using the “Job title” as subject of the email.

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source: https://jobcenternigeria.com/fresh-job-openings-in-a-leading-fashion-brand/