Oracle Nigeria New Position Position Available - Apply Now

Oracle provides the world’s most complete, open, and integrated business software and hardware systems, with more than 370,000 customers including 100 of the Fortune 100 representing a variety of sizes and industries in more than 145 countries around the globe.

We are recruiting to fill the position below:

Job Title: Renewal Representative IV
Ref ID: IV-17000XW3
Location: Lagos
Job: Sales
Job Type: Regular Employee Hire
Introduction

• Reports to Director, Customer Success Manager for Sub Saharan Africa. Position is located in Lagos, Nigeria


• No direct reports


• Works as part of the Support organization contracts Renewals team


• Deliver to set renewal booking target and specific KPI’s.

Detailed Description

• Responsible for timely renewals for medium-sized to large customers in assigned territory.


• Manage exceptions for customers with issues that may delay or inhibit renewals.


• Identify and transfer leads to sales representatives for top-tier opportunities.


• Accurately forecast business targets and opportunities in territory.


• Educate customers on business practices and any associated contractual implications.


• Ensure customer awareness and understanding of applicable elements of Oracle*s portfolio. Meet productivity expectations on outbound calls for renewals.

Responsibilities

• Will be responsible for Renewing Support Contract for both Hardware & Software


• Performing Quality Assurance on regional Support renewals business


• Executing sales activities (e.g. presentations)


• Maintaining Account plans for Top Accounts


• Negotiating and commercial management of designated Accounts


• Managing the bid process through to closure


• Ensuring client issues are escalated to the relevant parties within Oracle


• Positioning the value of Support to customers


• Working with designated Partner organizations on specific opportunities and renewals


• Maintain Good relations between Oracle, its customers and business partners


• Presenting quotations to clients and manage them through the approval process


• Maintaining Support Renewal forecasts and Oracle Service Contracts system (OKS)


• Building and maintaining relationships with decision makers in the designated Accounts

Accountabilities:

• Work closely with existing Renewal Reps in Sub-Saharan Africa


• Maintain accurate records of all sales activities and key contacts in the Account


• Produce regular and accurate forecasts as requested by the Service Sales Director. Ensure OKS is updated daily.


• Maintain a breadth of knowledge of Oracle’s products and Services


• Operate in line with Oracle’s business processes and procedures


• Build and maintain relationships within Support and across Lines of Business.


• Write approval requests, where necessary, in compliance with Oracle standards.


• Obtain appropriate management approvals.


• Ensure the contracts are legally compliant and commercially viable

Job Requirements

• 8-12 years experience in sales or related area.


• Leading contributor individually and as a team member, providing direction and mentoring to others.


• Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization.

Professional Competiencies:

• Minimum 5 Years experience in IT Market


• Knowledge of sales cycle and process


• Experience of Service Selling


• Detailed Description and Job Requirements


• Drive the renewal of Oracle*s contracts to existing customers.


• Excellent Local and English Language


• Ability to travel & to work under pressure


• Excel, Financial tools competency


• Oracle Support Market knowledge

Competiencies:

• Credibility, attention to detail


• Decision Making


• Building effective customer relationships with mid management and C level


• Effective written and oral communication in business French and English


• Business Acumen


• Organizational sensitivity and awareness


• Personal Drive, results orientation


• Influencing and negotiating


• Customer Focus

 

How to Apply
Interested and qualified candidates should:
Click here to apply

Oracle Nigeria New Position Position Available - Apply Now